Price Match Policy
If a lower price at a local competitor is found on:
- An identical item
- In-stock at our store
- In-stock at a local retail competitor (in-store or online, online price is the price including all delivery charges)
- Not a clearance item – we do not match clearance pricing
We will beat it by 10%!
If a lower advertised sale price is found on:
- An identical item
- In-stock at our store
- In-stock at a local retail competitor (in-store or online, online price is the price including all delivery charges)
- Not a clearance item – we do not match clearance pricing
- Not a membership program ( ie. Costco or Amazon Prime or anything similar)
We will match it!
If a Canadian online retailer (a “.ca” website, but is not a local competitor,) has an item with a lower delivered price on:
- An identical item
- In-stock at our store
- In-stock at the competitor
- Not a clearance item – we do not match clearance pricing
- Not a membership program ( ie. Costco or Amazon Prime or anything similar)
We will match it!
With online price matching, a KENT associate must verify by finding the item on the competitor’s site. Paper printed off with a price is easily manipulated, so associates must verify the price online.
This guarantee does not apply to typographical errors, clearance, close-out, reconditioned products, bids, project quotes, installation services & product sold through the install process, installation labour, credit or financing programs, volume discounts, special orders, delivery or assembly services, tax offers, gift cards, or bonus offers of any type. Kent reserves the right to verify price and availability at the competitor’s location before honoring this guarantee and limit quantities of product deemed reasonable for household use. Confirmation of price in a competitor’s flyer must be presented during the effective flyer dates at the time of purchase. Total delivered price from an online competitor will include all shipping fees associated with the online purchase of those goods to receive a price match. Competitor exclusive online offers may not be applicable to this price match policy. For price match for orders placed on www.kent.ca please call 1-877-445-3527 or email customerservice@kent.ca with the order number and competitor price information.